Privacy Policy

Privacy Policy

Introduction

1) Our privacy policy describes the ways in which we collect, store, use and protect your personal information and it is important for you to review this privacy policy.

By "personal information" we mean information that can be associated with a specific person and can be used to identify that person.

2) We do not consider anonymised information to constitute personal information. We collect personal information from you when you use G4U.ae or its related websites and services (including, without limitation, when you buy items or when you telephone or email our customer support team).

By providing us with your personal information you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.

3) We may amend our privacy policy at any time by posting a revised version on the Site. The revised version will be effective at the time we post it and, following such posting, your continued use of the Site will constitute your express consent to us continuing to process your personal information in accordance with the terms of our revised privacy policy.

4) You must check the Site regularly for the announcement of any amendments to our privacy policy.

5) All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.  

6) The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

7) Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.  

Our privacy policy covers the following topics:

1. Collection of your personal information by us

2. Use of your personal information by us

3. Use of your personal information by you

4. accessing, reviewing and amending your personal information

5. cookies

6. No spam or spoof emails

7. Protecting your personal information

8. How to contact us about privacy questions

 

Our collection of your personal information

1) card number is not being stored or saved in G4U database.

2) During registration on the Site, you will be asked to furnish us with certain personal information, such as your name, shipping address, email address and/or telephone number and/or Fax number and other similar information as well as some additional information about you such as your date of birth or other identifying information.

in order for us to verify your identity, we may also need to request from you valid proof of identification (viz. copy of your passport, resident’s visa or permit, national ID card and/or driver’s license. etc).

3) We may also collect information about your computer (for example, browser type) and navigation information (for example, the pages you visit on the Site) along with the times that you access the Site.

Finally, we may collect additional information from or about you in other ways not specifically described here.

We may also collect feedback ratings and other comments relating to your use of the Site.

We may aggregate personal information for statistical purposes, such aggregated personal information shall be anonymized.

Our use of your personal information

1) Your personal information will be used by us only to provide services and customer support to you; to prevent illegal activities and implement our user agreement with you ("User Agreement"); troubleshoot problems; provide you with promotional emails and verify information you give us. For example, we may share some of the personal information you give us with banks or credit card authorization, processing and verification services or with third parties for fraud screening purposes.

2) Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our User Agreement.

3) In the event of a sale of G4U.ae, any of its affiliates and subsidiaries or any related business assets, your personal information may be disclosed to any potential purchaser for the purposes of the continued provision of the Site or otherwise in relation to any such sale.

This contact information will be the personal information provided by you to us on registration and, as a result, should always be kept up-to-date.

4) We do not sell or rent any of your personal information to third parties in the normal course of doing business and will only share your personal information with third parties in accordance with this privacy policy.

5) By registering on the Site, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, the Site.

If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving such emails by clicking on the link at the bottom of any of the emails or by going to the My Account section of the Site.

6) We do use comments made by you about the Site for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.

Accessing, reviewing and amending your personal information

1) You can access and review your personal information of the Site. If your personal information changes in any way or is incorrectly presented on the Site you should immediately update or correct your personal information (as applicable) by accessing the Site or, alternatively, by contacting our customer support team.

The "Customer Support" link on the Site webpage contains our customer support email and phone details.

2) Please note that we shall retain your personal information during and following the end of your use of the Site as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.

Third party website links

The Site may contains links to other websites and please be aware that we are not responsible for the privacy practices of such other websites. We urge you when you leave the Site to read the privacy statements of each and every website you visit if you intend to provide personal information to that website. Our privacy policy applies solely to your personal information that we collect on the Site.

Cookies

1) Like many websites, the Site uses 'cookie' technology. When you go to particular website pages on the Site, the cookie identifies your browser with a unique, random number.

2) The cookies used by us do not reveal any of your personal information. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.

No spam or spoof emails

1) We do not tolerate spam. To report Site related spam or spoof emails, please forward the email to Contact@G4U.ae.  You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.

Protecting your personal information

By giving us your personal information, you consent to the transfer of your personal information to, and its storage on, our servers. We take every precaution to safeguard all your personal information from unauthorised access, use or disclosure.

The personal information is encrypted. Yet it should be understood that the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.

You must enter your username and password each time you want to access your account or make transactions on the Site.

Choose your password carefully using unique numbers, letters and special characters and never share your username and password with anyone.

If you are concerned that your username or password has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto the My Account section on the Site.

 

How you can contact us about privacy questions

If you have questions or concerns about our collection and use of your personal information, please contact our customer support team in our Site webpage.